Contact us
Get in touch
Need a little help or feeling a bit indecisive? We get it 🤍
Whether it’s sizing advice or just someone to hype up your swimsuit choice, we’re here for you.
Call us on +61 473 396 102, or fill out the form below.
We ship from the US, but our customer care team runs on Aussie time (AEST), so replies may land a little later.
If you're looking to collaborate with us, please visit our Athlete & Creator Community here.
Your happiness and satisfaction is our number one priority.
We offer a full refund of the product when the item is unworn and in as new condition.
Please note that you are responsible for shipping costs.
Any returns must be in the original packaging with proof of purchase.
Please see our full Returns Policy here.
Our fabric is very tough against chlorine however it should be handled with care. Please HAND WASH in cold water and hang dry. Do not iron, dry clean or bleach. Avoid rough surfaces and abrasive elements [such as zippers, velcro and concrete] as our sweet, soft fabric is hurt easily by these bullies.
If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.
We only ship within the United States from this website.
For international orders, please visit jaydswimwear.com.
- Processing: Please allow 1-2 business days to prepare your order for shipment.
- Shipping: Once shipped, orders typically arrive within 3-7 business days via USPS or UPS Ground.
- Total delivery time: 4-9 business days from order placement.
- Expedited shipping (2-5 business days after processing) is available at checkout.
If your order hasn't arrived after three weeks, please contact us and we will look into the details.
Products are stocked up on a regular basis.
If a product you want is out of stock, please sign up to the "Back in stock" notification on the product page. As soon as it arrives we will send you an email to let you know.
Please note, contrasting colorways are limited edition; we rarely restock the same color combinations so you'll have to wait for a new contrast drop if the one you love is gone 👀
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.